November kicks off Nebraska’s natural gas cold weather rule

Beginning November 1, the Nebraska Public Service Commission’s (PSC) cold weather rule will provide financially strapped customers of Nebraska’s jurisdictional natural gas utilities a little extra time to pay their bills.
    The PSC’s cold weather rule applies only to customers of the state’s jurisdictional utilities, Black Hills Energy, which now includes both Black Hills and legacy SourceGas Distribution service territories and Northwestern Energy.
    From November 1 through March 31, Black Hills and Northwestern may not shut off service to customers without allowing an additional 30 days to pay beyond the normal bill due date.
    “Nebraska winters can be long and sometimes quite brutal,” said Commission chair Tim Schram.
    “It’s also a time when natural gas bills are the highest. The cold weather rule is a way for customers and natural gas suppliers to work together to ensure everyone has service during the winter months.”
    Customers finding it difficult to pay natural gas bills should contact the company to arrange payment. Customers can also contact local public assistance agencies for help with natural gas bills.

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